Integrating Jira with Salesforce – Best Practices & Case Studies

Nov 2, 2017 | Integration, JIRA, Salesforce, Video

Webinar

Organizations are looking to streamline the process of integrating Jira with Salesforce as part of their ongoing drive to improve Support SLA and Customer Satisfaction.

Customers expect instant and personalized service, organizations themselves are looking to continually improve coordination and collaboration between their teams.

zAgileConnect provides greater efficiency and productivity towards resolving customer-centric tasks.

Webinar Panel includes Apptio, MobileIron, and Rubrik for a dicussion on how they zAgileConnect bridges the gap between their Support and Product teams.

The webinar will include a brief presentation of the latest release (v1.9), followed by the panel discussion, and Q&A.

Learn more about integrating Jira with Salesforce on our zAgileConnect product page.

zAgileConnect has a 5-star rating on Salesforce AppExchange.

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Learn How Customer Support Teams Overcome Salesforce and Jira Integration Challenges – Get the White Paper!

Learn How Customer Support Teams Overcome Salesforce and Jira Integration Challenges – Get the White Paper!

Customer support teams commonly struggle with the tedious yet critical task of escalating issues to engineering, tracking their progress, and turning the responses around to their customers in a timely manner. It typically involves navigating back and forth between Salesforce and Jira, copying and pasting information between the two applications, and manually checking the progress of Jira Issues.
An ideal solution would involve integrating Salesforce with Jira to reduce the need for support agents to navigate back and forth between the two applications.

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