zAgile Blog

Impact of Salesforce disabling support for TLSv1

By zAgile | October 16, 2016

Salesforce is disabling support for TLSv1 as described here: Salesforce disabling TLS 1.0.  Please also note the schedule of this change, since it has already begun in the Sandbox environments and […]

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8 factors that adversely impact cloud application integration

By zAgile | October 4, 2016

As we actively engage in the rapidly evolving and rich spectrum of technologies and methods for application integration, we often overlook some of the intangible factors that can significantly influence […]

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Auto Push Case Comments to JIRA

By Sanjiva Nath | August 29, 2016

While Case Comments may be sent to related Issue(s) in JIRA at any time using #JIRA hashtag, you can also optionally send comments automatically from Case to related Issue(s), as […]

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Issue Activity and Suggested Issues Console Components

By zAgile | September 22, 2015

Summer 2015 release of zAgileConnect provides a couple of console components that may be optionally configured to provide Issue Activity and Suggested Issues within the context of a Case (as […]

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Writing a ZIssue Trigger

By zAgile | September 1, 2015

An example of how to write a trigger on the zAgileConnect ZIssue custom object in Salesforce.  The trigger may be used to perform specific actions on a Case based upon […]

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