Chat:Bridge – Bidirectional Connector for Salesforce and Slack – Quick Tour Video

Jan 19, 2018 | Integration, Salesforce, Slack, Video

Quick Tour Video

zAgile’s Chat:Bridge app provides a seamless bidirectional conversation between Salesforce and Slack for your teams. From any Chatter-enabled object in Salesforce, collaborate with your Slack teams via public channels, exchange messages and files, maintain conversation threads on both sides.

Interested in trying Chat:Bridge to see how it can improve bidirectional conversations between Salesforce and Slack for your teams? Download our Free Trial.

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Customer support teams commonly struggle with the tedious yet critical task of escalating issues to engineering, tracking their progress, and turning the responses around to their customers in a timely manner. It typically involves navigating back and forth between Salesforce and Jira, copying and pasting information between the two applications, and manually checking the progress of Jira Issues.
An ideal solution would involve integrating Salesforce with Jira to reduce the need for support agents to navigate back and forth between the two applications.

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