Background
Example of Salesforce Expiring Certificate Notification:
You have one or more certificates in your Salesforce org <org ID> that will expire soon. Review the list below and visit Certificate and Key Management from Setup to make an update.
– oauthjira, Self-Signed, expires on 11/23/2017. Warning: This certificate will expire in 30 day(s).
If you receive the above expiring certificate notifications from Salesforce pertaining to your org, please follow the steps below to update the certificate used in Jira Application Link for zAgileConnect and re-authenticate Salesforce to Jira. It is strongly recommended that this operation be performed during an appropriate maintenance window.
Creating a new oauthjira certificate
- In Salesforce go to Setup → Certificate & Key Management, find the expired “oauthjira” certificate and delete it.
- Create a new self-signed certificate named ‘oauthjira’ and download it locally. Please refer to the following section for steps.
- Download the certificate, open it with a plain text editor and copy to the clipboard the entire text content of the certificate, including BEGIN and END tags ensuring that no extraneous or formatting characters are in the content copies here, as shown in the example below.
- In the Jira Application Links, edit the Application Link created earlier for zAgileConnect
- Delete the existing configuration for Incoming Authentication
- Enter ‘oauthjira’ for Consumer Key and Consumer Name, and Paste the new certificate key in the Incoming Authentication section of the Application Link and Save.
- Authenticate again JIRA from Salesforce, go to Salesforce Setup → Installed Packages → zAgileConnect Configure → Sign in to Jira
