Is your Service Cloud environment tightly integrated with your internal engineering tools?
Is Customer Service efficiently able to track Case resolutions across Engineering and provide timely feedback to Customers?
Is Customer Service collaborating with Engineering?
If the answer is ‘No’ or if you are looking for ways to improve SLA compliance and customer satisfaction, then you will want to learn about zAgileConnect.
This live webinar is intended for Salesforce Service Cloud and Atlassian JIRA customers looking for ways to bridge Customer Service and Engineering teams, to provide improved collaboration between them, and to reduce overall time spent on tracking Customer Cases.
The webinar includes a demo of the deep integration and interoperability between Salesforce and JIRA available via zAgileConnect.
