by zAgile | Mar 26, 2018 | Uncategorized
The steps below describe the integration of Jira Issue updates to Salesforce via zAgileConnect with Salesforce Flow and Process Builder. The objective in this example is to notify Salesforce Case owner via email based on certain Issue Updates posted to Salesforce from...
by zAgile | Jan 19, 2018 | Integration, Salesforce, Slack, Video
Quick Tour Video zAgile’s Chat:Bridge app provides a seamless bidirectional conversation between Salesforce and Slack for your teams. From any Chatter-enabled object in Salesforce, collaborate with your Slack teams via public channels, exchange messages and...
by zAgile | Nov 2, 2017 | Integration, Jira, Salesforce, Video
Webinar Organizations are looking to streamline the process of integrating Jira with Salesforce as part of their ongoing drive to improve Support SLA and Customer Satisfaction. Customers expect instant and personalized service, organizations themselves are looking to...
by zAgile | Oct 20, 2017 | Uncategorized
In this page, we will describe all of the required JIRA Integration User permissions. JIRA Integration is not required to have Administrator privileges. Salesforce users interact with a subset of JIRA Projects, for all these Projects the JIRA Integration user...
by zAgile | Jul 20, 2017 | Integration, Jira, Salesforce, Video
Latest Features & Sneak Preview of Upcoming Releases zAgileConnect provides easy and powerful integration between Salesforce and JIRA. This is especially valuable to Customer Support teams in helping them escalate customer cases to Engineering and track their...
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