by zAgile | Oct 16, 2016 | Jira, Salesforce
Potential Impact on zAgileConnect Salesforce is disabling support for TLSv1 as described here: Salesforce disabling TLS 1.0. Please also note the schedule of this change, since it has already begun in the Sandbox environments and is anticipated to be applied to...
by zAgile | Oct 4, 2016 | Industry, Integration
Key Takeaways Siloed organizational structure hampers coordination between business users and IT teams, impeding cloud application integration. Data ownership disputes and access restrictions delay integration projects and may conflict with integration technologies....
by zAgile | Aug 29, 2016 | Uncategorized
While Case Comments may be sent to related Issue(s) in JIRA at any time using #JIRA hashtag, you can also optionally auto push Salesforce Case comments to related Issue(s), as shown below. In order to send Case Comments Automatically, you will need a custom trigger on...
by zAgile | Apr 21, 2016 | Integration, Jira, Salesforce, Video
zAgileConnect provides easy and powerful integration between Salesforce and JIRA. This is especially valuable to Customer Support teams in helping them escalate customer cases to Engineering and track their progress towards resolution. In this webinar, we will provide...
by zAgile | Sep 22, 2015 | Uncategorized
Summer 2015 release of zAgileConnect provides a couple of console components that may be optionally configured to provide Issue Activity and Suggested Issues within the context of a Case (as shown below) Setup The zAgileConnect Console Components may be created via...
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