by zAgile | Jun 3, 2022 | Video
Demo Video Learn how to use zAgile’s Salesforce connector to quickly search Jira Issues and link to Salesforce Cases. Save time in tracking Case resolution in Engineering. Improve SLA Compliance and Customer Satisfaction.
by zAgile | Nov 20, 2021 | Video
Product Overview Video Watch below to see how zAgile’s Salesforce Service Cloud and Jira connector can integrate rich Jira functionality with Salesforce standard and custom objects. Save time in tracking Case resolution in Engineering. Improve SLA Compliance and...
by zAgile | Jan 28, 2021 | Video
zAgile Chat:Bridge Webinar Topic: How to increase sales and sales efficiency with zAgile Chat:Bridge integration of Slack and Salesforce. Description: Create Leads, update Opportunities, access Account information from Slack. Maximize cross-team collaboration...
by zAgile | Dec 3, 2020 | Video
Customer Support often relies on Slack for urgent communications with Engineering, Product Management, and other teams. But records of those communications are locked in a Slack silo which negatively affects Customer Support team effectiveness. Improve Team...
by zAgile | Nov 20, 2020 | Video
Webinar Topic SLA Compliance with Chat:Bridge for Slack and Salesforce Key Takeaways Easy access to account and case information in Salesforce from Slack Effortless way to keep internal Slack conversations in Salesforce, the system of record for an account or case as...
by zAgile | Oct 11, 2018 | Video
zAgile provides bridges for customer success through its integrations of Salesforce with Jira, Confluence, and Slack. Customer Success and Customer Support teams can collaborate with Engineering teams (in Jira) on Case escalations, get real time resolutions via their...
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