Customer support staff using Salesforce Service Cloud can create and edit Jira issues directly from within Salesforce Service Cloud — without having to launch and use Jira separately.
For more information on our purpose-built integration for Salesforce Service Cloud and Jira, visit our zAgileConnect product page.
Previous Post
Next Post
> You Might Also Like
A brief demonstration of using zAgileConnect to invoke Jira actions from Salesforce Agentforce. Demo Scenario: Agentforce Service Agent creates a Jira Issue using zAgileConnect Flow Actions, populating the issue with appropriate customer context...
This blog recaps our recent webinar about Chat:Bridge, which seamlessly integrates Salesforce with Slack, empowering customer support and other teams to enhance collaboration, increase efficiencies, and streamline workflows. zAgile, Inc. Overview zAgile’s...
Introduction Customer support teams' maximum efficiency requires deep integration of the applications they use. In this blog, learn how zAgile drives integration with Connectors for Salesforce, Jira, Slack, and Confluence. Other departments often own the applications...