Integrating Jira Actions with Agentforce using zAgileConnect (Demo)

Nov 18, 2025 | AI, Integration, Jira, Salesforce, Support Software, Video

A brief demonstration of using zAgileConnect to invoke Jira actions from Salesforce Agentforce.

 

 

Demo Scenario: 

  • Agentforce Service Agent creates a Jira Issue using zAgileConnect Flow Actions, populating the issue with appropriate customer context
  • Agentforce Service Agent derives the context from Account and Case data, as well as customer conversations

Learn more

Visit zAgileConnect Documentation @ docs.zAgile.com for more details on Flow Actions for Jira to Create, Update, Delete, Transition, Retrieve, etc. Jira Issue data in Salesforce
zAgileConnect Flow Actions

Tags: Agentforce | AI | Application Integration | Jira | Salesforce | Service Cloud

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