by zAgile | Sep 21, 2023 | Integration, Jira, Salesforce
zAgile, Inc. announced today that it has achieved SOC 2 Type II compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations also known as SSAE 18. Achieving this standard with an unqualified...
by zAgile | Sep 12, 2023 | Integration, Jira, Salesforce
zAgile is pleased to announce powerful new capabilities for zAgileConnect like support for multiple Jira and Salesforce instances and complex workflows – as well as remind you of other powerful capabilities, like Lightning Web Components and Custom Permissions. 1....
by zAgile | Jul 13, 2023 | Jira
As Support teams work with Engineering towards resolving customer issues, they face a number of challenges while navigating between Salesforce and Jira. A key challenge is the lack of access to Jira data in Salesforce Reports. Even manually updating Case records...
by zAgile | Sep 20, 2021 | Integration, Jira, Salesforce, Support Software
Key Takeaways zAgileConnect enables integration of multiple Salesforce instances with one Jira instance, easing company acquisitions and transitions. Existing customers enjoy bi-directional Salesforce-Jira integration with automatic updates. Enhanced features include...
by zAgile | Jan 29, 2021 | Salesforce, Slack, Support Software
Chat:Bridge delivers “Salesforce from within Slack,” empowering your sales team to achieve more with Salesforce — all from within Slack. With Chat:Bridge, there’s no need to toggle between Salesforce and Slack to find and query information, initiate tasks, or...
by zAgile | Dec 14, 2020 | Salesforce, Slack, Support Software
Key Takeaways Chat:Bridge enables teams to save time by easily accessing and finding Salesforce information from within Slack, eliminating the need for switching between platforms. With Chat:Bridge, teams can perform Salesforce actions directly from Slack, such as...
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