by zAgile | Nov 18, 2025 | AI, Integration, Jira, Salesforce, Support Software, Video
A brief demonstration of using zAgileConnect to invoke Jira actions from Salesforce Agentforce. Demo Scenario: Agentforce Service Agent creates a Jira Issue using zAgileConnect Flow Actions, populating the issue with appropriate customer context...
by zAgile | Dec 14, 2023 | Integration, Salesforce, Slack, Support Software, Video
This blog recaps our recent webinar about Chat:Bridge, which seamlessly integrates Salesforce with Slack, empowering customer support and other teams to enhance collaboration, increase efficiencies, and streamline workflows. zAgile, Inc. Overview zAgile’s...
by zAgile | Sep 20, 2021 | Integration, Jira, Salesforce, Support Software
Key Takeaways zAgileConnect enables integration of multiple Salesforce instances with one Jira instance, easing company acquisitions and transitions. Existing customers enjoy bi-directional Salesforce-Jira integration with automatic updates. Enhanced features include...
by zAgile | Jan 29, 2021 | Salesforce, Slack, Support Software
Chat:Bridge delivers “Salesforce from within Slack,” empowering your sales team to achieve more with Salesforce — all from within Slack. With Chat:Bridge, there’s no need to toggle between Salesforce and Slack to find and query information, initiate tasks, or...
by zAgile | Dec 14, 2020 | Salesforce, Slack, Support Software
Key Takeaways Chat:Bridge enables teams to save time by easily accessing and finding Salesforce information from within Slack, eliminating the need for switching between platforms. With Chat:Bridge, teams can perform Salesforce actions directly from Slack, such as...
by Sanjiva Nath | Dec 7, 2020 | Salesforce, Slack, Support Software
Our Take on the Acquisition We applaud Salesforce’s decision to acquire Slack. It validates zAgile’s view that Slack and Salesforce are a crucial combination for cross-team collaboration, and that’s why we offer Chat:Bridge, to align Support, Product, Go-to-Market...
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