by zAgile | Nov 9, 2023 | Video
In this recorded webinar for Salesforce – Jira integration below, we cover an overview of zAgile, Inc. and a demo of zAgileConnect’s core and latest features regarding Salesforce – Jira integration. A summary of the webinar content follows along with...
by zAgile | Jul 13, 2023 | Jira
As Support teams work with Engineering towards resolving customer issues, they face a number of challenges while navigating between Salesforce and Jira. A key challenge is the lack of access to Jira data in Salesforce Reports. Even manually updating Case records...
by zAgile | Sep 3, 2022 | Video
Demo Video Customer support staff using Salesforce Service Cloud can create and edit Jira issues directly from within Salesforce Service Cloud — without having to launch and use Jira separately. For more information on our purpose-built integration for Salesforce...
by zAgile | Jun 3, 2022 | Video
Demo Video Learn how to use zAgile’s Salesforce connector to quickly search Jira Issues and link to Salesforce Cases. Save time in tracking Case resolution in Engineering. Improve SLA Compliance and Customer Satisfaction.
by zAgile | Nov 20, 2021 | Video
Product Overview Video Watch below to see how zAgile’s Salesforce Service Cloud and Jira connector can integrate rich Jira functionality with Salesforce standard and custom objects. Save time in tracking Case resolution in Engineering. Improve SLA Compliance and...
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